POOR SERVICE AND INCOMPETENCE

ON the 17th June car track was contacted to inform them that we would be trading in one of our vehicles which has their unit in which is part of our fleet and we would require this unit to be replace or installed into the new vehicle we are purchasing, after a number of phone calls to various individuals in that establishment we were VERY UNSUCCESSFUL and on Tuesday 7th July almost a month later we were contacted by a lady in there customer services department FAHAIMH who has to be the rudest most despicable human being in the customer service department her telephone manor and consistency of making promises she could not keep even when I reminded her of the time of day and that she is making promises she cannot keep she insisted on doing so She promises the unit I the car that was traded in would be swapped out and installed in the new car on Tuesday it is now Thursday and still no progress from CARTRACK <br> They have been advised to email me my self the de-/re- installation form but they insist on sending it to info@ which will not help <br> It doesn't matter who you speak to or who you request a little help from no one seems to care DEXTER, LOURENCE,ADRIAAN the list goes on