RL
Rampheri L

1 reviews | Active since Mar 2024

05 Feb 2026, 16:28

Poor Service and Failed Tracker Installation – Cartrack

I am very disappointed with Cartrack’s service. A technician was scheduled to install a tracker on my vehicle on Monday, but did not show up and there was no communication at all. I rescheduled for Wednesday and the same thing happened again.

I have called several times to try and get a new installation date, but I am repeatedly told to wait for a call back that never comes. To date, I still do not have a confirmed installation date.

This lack of communication and failure to honour appointments is unacceptable and highly unprofessional.

0
Replies (1)
Cartrack
Cartrack's reply05 Feb 2026, 16:42
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team