1 reviews | Active since Feb 2016
Poor service and communication
I joined car tracker on the 17 July 2023 and they promised me that a technician will do the installation on the 25/26 July at my workplace.
No show up until they called me yesterday to say that I have regected their calls on the above date which is a lie they didn't contact me.
No problem, we reschedule a new appointment date for today morning at 08 am which they didn't show up. I had to call them, the consultant are so rude as they promised to call the technicians and get back to me but dololo. Mind you I called twice today with my airtime. What ****ed me of is that my whole Saturday is cancelled because l am waiting for a No Show technicians and no one is commutating with me on the way forward. Why is it difficult for your consultant and technician to communicate with clients.
Thank you for bringing this to our attention. Please accept our apology for the inconvenience.
The Cartrack Team
Thank you for bringing this to our attention. Please accept our apology for the inconvenience.
The Cartrack Team
