FL
Fele L

1 reviews | Active since Jul 2021

04 Jun 2025, 11:10

Poor service

Good day, I forwarded an email to cartrack on the 28 February indicationg that the premium was too high I couldnt afford it. Then they decided not to respond nor call and did not debit my account for March. Now they are harrassing me with calls and smses that my account is in arrears and i should pay to avoid legal actions. I cannot continue with them for the poor service.

0
Replies (1)
Cartrack
Cartrack's reply04 Jun 2025, 11:15
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team