KJ
Kevin J

1 reviews | Active since Mar 2011

26 May 2026, 13:10

Poor service

I already wrote a review on Cartrack for excessive charges. However, I am now being harassed for payment, but the work/service is not completed. I booked a de/re installation on 20 May 2026. Nothing happened so far except daily calls and e-mails for payment. I inform their accounts department that they can deduct any time after the job is completed. Priority is sucking money out of me regardless of whether the job is completed. Very poor. Stay away.

0
Replies (2)
Cartrack
Cartrack's reply26 May 2026, 14:56
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 
KJ
Kevin J's update26 May 2026, 15:17
Reviewer Update
Thank you for your standard reply. Please do something. I will only authorise a deduction once the de- and re-installation are completed. And please keep your Accounts team and e-mails away from me until you have completed your part of the deal.