RM
Rassam M
1 reviews | Active since Jul 2019
07 Dec 2020, 21:50
Poor service
This is the worst company I've ever worked with, I've reported a faulty device three months back and uptill now I'm still waiting for their technician. The only thing they are good at is debiting for services they failing to render.
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Replies (2)
Cartrack's replyOfficial
08 Dec 2020, 09:28Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply08 Dec 2020, 09:28
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
RM
Rassam M's updateReviewer Update
09 Dec 2020, 14:02Woow how incompetence are you guys, you've really proven how useless and incompetence is your company. This morning I received a report from your office dating August 2019 , for God sake we are in 2020. instead of sending me stupid reports with no sense you were supposed to sending a technician to come sort out this useless system of yours. what makes it worse is the fact that your agent are so incompetence as well cause I called your office again today and I've being taken from pillar to post. Kindly get your office right and send a technician to either come fix this system or take it off
RM
Rassam M's update09 Dec 2020, 14:02
Reviewer Update
Woow how incompetence are you guys, you've really proven how useless and incompetence is your company. This morning I received a report from your office dating August 2019 , for God sake we are in 2020. instead of sending me stupid reports with no sense you were supposed to sending a technician to come sort out this useless system of yours. what makes it worse is the fact that your agent are so incompetence as well cause I called your office again today and I've being taken from pillar to post. Kindly get your office right and send a technician to either come fix this system or take it off