Poor Service

Extremely poor service from cartrack, I had to arrange to have my tracking unit removed from a vehicle I sold and install a new unit into my new vehicle, first their scheduling department failed to contact me to make arrangements, then I had to pay R870 rand before they would proceed with the removal and installation of the units, only for them to debit my account with same amount of money 3days after I already made a payment, this is after I informed their accounts department on several occasions that I have already made a immediate payment, I then requested a refund form them, only for them to inform me my refund will take 7 to 14 days to be paid, which also did not happen cause one of their accounts representative did not finalize, I had to end up arranging for them to not debit my monthly subscription for next to 2 months, when it comes to payments due to them they are extremely proactive however when you require their assistance they will strive in their absence.