Poor service

I’m very disappointed with the level of service I’ve been receiving from Cartrack In February I called in to advise cartrack that I sold my car and asked them to remove the tracking device from the sold vehicle.Upon checking on the app I realised that the vehicle was moved from the dealership that I sold the car from to a different dealership.The tracking device was not removed however they were quick to debit my account to pay for a service that was not done .After calling so many times I ended reporting the matter on Hellopeter and that’s when the matter got resolved .I advised them that I’ll call once I’ve purchased a new vehicle so that they can install the tracking device .In the month of August I called them and i advised them of the new vehicle and I was told that the vehicle I purchased already has a tracking device.They advised that they won’t be able to install another tracking device and the only solution they advised of was to take ownership of the contact which belonged to the dealership.I was not happy about that because it meant I need to start a new 3 year contact and they would need to cancel the old one.No old contract was not cancelled ,I was not reimbursed from August till now for the service I paid for, a new contract was created and I was debited for 2 tracking devices while I have 1 vehicle.What was the whole purpose of calling to inform you about the old vehicle,paying for the tracking device to be uninstalled and to experience all of this? Ive been calling numerous times with no assistance and they are telling me that I should take over of the contract from the dealership or pay R2000 for a cancellation fee.I want nothing to do with Cartrack,this is the second time I’ve had an unpleasant experience with them.Its either you put me back to my old contract as it ends next year so that I don’t have to deal with this kind of poor service or I’ll look for another company who will happily provide me with a better service then the one I’m receiving from car track.This is unacceptable