JB
JJ B

1 reviews | Active since Jul 2016

26 Feb 2026, 18:20

Poor Service

I’ve been struggling to get the camara system on my truck fixed for more than a month already, since it was installed in December 2025 I had about a week’s use of it. Every time I phone, they do a reset and it is still showing no video. I had an appointment on 31 January 2025 in East London to get it fixed, they never showed up to do the repair, I had to phone and find out where they are, just for them to tell me they don’t have stock. They said they will contact me when stock arrive. I left it and phoned on Monday 23 February 2026 again. They told me the scheduling department will call me back. It never happened. I phone this morning 26 February 2026 again, again they will phone me back, up until now, no one contacted me.

0
Replies (1)
Cartrack
Cartrack's reply26 Feb 2026, 18:23
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team