CM
Cynthia M

1 reviews | Active since Aug 2020

06 Nov 2025, 10:28

Poor service

Very poor service and level of unprofessionalism. Canceled subscription with cartrack and paid every fees needed for cancelation but they went and debited my account and agreed to refund extra funds debited but now I'm sent from pillar to post when they must refund. Ridiculous service with no skill of customer service. Very unhappy staff who don't care about their clients. Will not refer anyone here. I regret the day I gave them business!!

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Replies (1)
Cartrack
Cartrack's reply06 Nov 2025, 10:34
Official
Good day Cynthia Mashamba,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team