GE
Genevieve E

1 reviews | Active since May 2016

14 Jun 2017, 15:00

Poor Service

<p>I went into a contract with Cartrack on Friday 09th June. They were to call me.within 24hrs to schedule fitment. This was not done. I called them on 12th June asking why I have not been phoned to schedule fitment. I was sent from one person to another. I finally was transferred to a guy in northern cape who told me that he would call me back today and still nothing. I am tired of waiting as I have to give these</p> <p>details to my insurance. I would appreciate it if someone could assist me in cancelling the contract so I could apply at a tracking service that could assist. It is almost month end and my insurance will be deducting without the correct information and I am sure that cartrack will also be deducting. Could someone please assist.</p>

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Replies (1)
Cartrack
Cartrack's reply14 Jun 2017, 15:06
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team