1 reviews | Active since Aug 2010
Poor Service
<p>I Bought a new vehicle, and had a Cartrack fitted, Cartrack was supposed to send me the document (contract) to sign via email. The vehicle was bought in September 2016. I receive an sms telling me that they have not received my documents as yet. i ask them to what email adress . incorrect email adress. So i give them my correct email , this is about a month ago. i get anothe sms stating that my "contract" will be .</p> <p>i call agian, still have the incorrect email adress????. i repeat the corrct one, lady say she will have this in an hour (13/04/17). i get home and check my email -nothing. i call again spoke to a Tebogo, said he will get the infomation to the correct personnel to send me the documents. Today is saturday, check email, nothing. Persons dealt with is a Veronica, Tebogo and some other lady think - Noni Thando .</p> <p> </p>
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
