POOR SERVICE

I am very disappointed with Cartrack service, I am a new client and already I want to cancel my contract due to your poor service. First of all you have uninformed sales consultants, I spoke with one of your consultant requested a package that will come with a penic button and car watch, I was advised it will only cost me R 266. When your technician came to install the device he advised R 266 deal was excluding panic button. I called Cartrack and your consultant advised me the package that includes panic button is R 290, I was ****ed off but I gave you a benefit of a doubt. I arranged with your techninicians to come and install panic button today 28/08/2026, no update no communcation even an Sms to advised if they were coming or not. I wasted my airtime this morning calling and I was advised the booking was never than for today how??? booking that was done 7 days ago only telling me this morning to re arrange for another day, what about my time?? I have cancelled some of my duties waiting for your technician. Eventually you agreed you will send someone at 12:00. After 12:00 I contacted again only to be told it was cancelled because of the address, the same address that you came to install the device at!!!!