1 reviews | Active since Sept 2016

15 Sept 2016, 11:12

Poor service

<p>I have been put on hold for more than two hours trying to get hold of the account department to clear my name from Cartrack, for a ghost contract that they claimed in my account, on the date that I have not authorized them to deduct with an amount I have never agreed upon. How will I trust your services if my account is not safe R239.91 was deducted for a R69.99 happy button contract. The sales rep Nomsa Tshabalala has **** to me to gain commission she gave me the name Sane at Protea Glen mall , the consultants Sifiso Khumalo has been ignoring my calls as he promised to help me.</p>

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Replies (1)
Cartrack
Cartrack's reply26 Sept 2016, 11:49
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

We will investigate the matter.

Kind regards,
The Cartrack Team