POOR SERVICE
I am NOT IMPRESSED WTH YOUR SERVICE. I enquired about a unit being installed into my vehicle last week Thursday. The sales person said he would email me the documents....still no documents i then downloaded the documents off your website. I faxed it off on Friday....still no confirmation. I called in this morning....after being transferred 5 times to different departments...the sales lady said someone will call me back...I AM STILL WAITING......There is Netstar, Tracker and Matrix that would LOVE MY BUSINESS!!!!
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Cartrack's replyOfficial
27 Mar 2015, 14:11Hello D de Pontes,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Cartrack's reply27 Mar 2015, 14:11
Official
Hello D de Pontes,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen