EM
Elaine M
1 reviews | Active since Apr 2018
03 Feb 2020, 10:40
Poor Service
I am unhappy with the service from cartrack,I have been waiting for cartrack to come and repair they device since October 2019 after installation until now February 2020. I get no response with regards to the dysfunctional device.How ever I am getting updates about my account.I am expected to pay for a service that I am not getting.very unfair and unprofessional .They don't respond to any calls or emails.will they ever respond in case of emergency. Cartrack's service is poor and the consultants are very ***********.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
03 Feb 2020, 10:42Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply03 Feb 2020, 10:42
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
EM
Elaine M's updateReviewer Update
04 Feb 2020, 12:52Please note that I cancelled my contract with Cartrack,I just need them to confirm if it was received and I will be paying for services that was never rendered to me and a cancellation fee.I will not recommend CarTrack to anyone.The worst experience ever.
EM
Elaine M's update04 Feb 2020, 12:52
Reviewer Update
Please note that I cancelled my contract with Cartrack,I just need them to confirm if it was received and I will be paying for services that was never rendered to me and a cancellation fee.I will not recommend CarTrack to anyone.The worst experience ever.