SM
Solomon M

1 reviews | Active since Aug 2021

13 Oct 2025, 09:55

Poor service.

It's been 4 months back and forth with this company regarding allocation of a payment made on 26th June 2025. Last time I wrote a review, Zandile April, CEO of allocations or escalation sent me an email requesting proof of payment, I sent to her including my bank statement showing the transaction, nothing was done. Till today, I get calls, texts and WhatsApps asking the same proof of payment I se.t them 100 times. This is pure incompetence on their side but I have to endure the harassment daily. Can't wait to March for the contract to end.

0
Replies (1)
Cartrack
Cartrack's reply13 Oct 2025, 10:39
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team