Poor service

I am extremely disappointed with Cartrack’s service and billing practices. Roadside assistance was added to my premium without my knowledge or consent, which is completely unacceptable. As a customer, I expect transparency and to be informed of any changes or additional services before they are added and billed to my account. This is not the first issue I’ve experienced with Cartrack, and it has left me feeling frustrated and misled. Customers should not have to discover unauthorized additions only when their premium increases. I request an urgent explanation as to how this service was added without my approval, I've tried everything till they deduct my money in my account,n was scared to be blacklisted but I took out all my 10 cars,got new service provider now.