FM
Fortune M
1 reviews | Active since Jan 2018
19 Jun 2024, 06:55
Poor service
For the longest time, I have been very hesitant to dump Cartrack for their inefficiencies, I think I have case to do so now.
This is because the tracking device has been dysfunctional over period of 10 days despite having reported it more than five times with no any form assistance whatsoever. what is more painful is that they, in two occasions, scheduled for a repair but they never arrived and no explanation was provided whatsoever 😒 😒 😞 😞 😞
I cannot recommend their services to anyone.. All department are very ***********, from inbound call centre Agents, Maintenance, scheduling and their Social media Team ... Bad news 😞😞😞
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
19 Jun 2024, 07:14 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply19 Jun 2024, 07:14
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
FM
Fortune M's updateReviewer Update
19 Jun 2024, 07:58The sooner you act the better..
The tracking device has been off for more than ten days
The tracking device has been off for more than ten days
FM
Fortune M's update19 Jun 2024, 07:58
Reviewer Update
The sooner you act the better..
The tracking device has been off for more than ten days
The tracking device has been off for more than ten days
