NH
Nolan H
1 reviews | Active since Dec 2023
04 Mar 2025, 20:06
Poor service
I had a tracking unit installed in one of my fleet vehicles around, May 2024 however a month after installation i received calls from car track that the unit is draining the battery I logged a Maintenace schedule callout. Needless to say, it continued for months, and the same promises was made that they will send out a technician it's been carrying on till date, the tracker is not updated on the app and gives wrong locations and messages about low battery. I contacted car track several times wasting a lot of airtimes with absolutely no success I'm considering cancelling all my current units with car track.
Helpful (0)
Replies (4)0
Replies (4)
Cartrack's replyOfficial
04 Mar 2025, 20:11Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply04 Mar 2025, 20:11
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
NH
Nolan H's updateReviewer Update
04 Mar 2025, 20:24the service is really pathetic just promises no action if not resolved in 3 days I will have no choice but to my contract meaning all 6 vehicles on my fleet.
NH
Nolan H's update04 Mar 2025, 20:24
Reviewer Update
the service is really pathetic just promises no action if not resolved in 3 days I will have no choice but to my contract meaning all 6 vehicles on my fleet.
NH
Nolan H's updateReviewer Update
05 Mar 2025, 13:02as expected, there is no feedback from Car Track but if you want a new unit, they quick to respond
NH
Nolan H's update05 Mar 2025, 13:02
Reviewer Update
as expected, there is no feedback from Car Track but if you want a new unit, they quick to respond
NH
Nolan H's updateReviewer Update
07 Mar 2025, 08:03on the 4th March I wrote a review regarding the poor service there has been no feedback from Car Track regarding their so called investigation my contact no ***
NH
Nolan H's update07 Mar 2025, 08:03
Reviewer Update
on the 4th March I wrote a review regarding the poor service there has been no feedback from Car Track regarding their so called investigation my contact no ***