Poor service

Good day

The level of service I have received as a new customer is really pathetic. I was contacted by their customer service team on the 27th of December regarding the installation of the tracking device and booking an installation date.

Since then, the installation has had to be rescheduled twice by Cartrack which has been a massive inconvenience for me as I will not be covered if my vehicle is ****** and there is no tracking device on the car.

I understand that a lot of staff would be on leave during this time but, if you are unable to fulfill an appointment then don’t bother making those appointments.

This means that I will need to wait another 2 weeks for someone to come and install the tracking device. That is absolutely pathetic!

I need this sorted out ASAP