Poor Service.

My car was ******, I reported to Cartrack immediately. They couldn't find the car. The following day, they called me to let me know that the car was found, not mentioning that it was found by the police. The incident was reported on the 27th of October. They didn't bill me that month. End of November they billed me. I tried to call to find out why since the car doesn't have the tracker anymore and they couldn't locate the car. They sent me from one department to the other, then eventually they promised that someone from Accounts will call, and that never happened. The only call I got was from someone who said he was going to help me cancel, it was cancelled and now they charged me another money for cancellation.