Poor Quality and Customer Service

Tracking device again not working. A new unit was installed +- 3 months ago and again no signal! This is pathetic. Logged a call for and waiting....... Absolutely no peace of mind with the current tracking device as it hardly ever works! Cartrack, are you going to accept liability for the loss and if my insurance repudiates a claim in the event of my vehicle being ****** due to your device being faulty more than anything else?