Poor poor Service

Their service is just poor, the device haven't updated for the past 3 days When i called in to tell them to send a technician to check the device, I was told that i need to wait for 72 hours for a technician to assist me, the Hell?? Been driving the vehicle for the past 3 days with an inactive tracker , im yet to wait another 72hours? Its december for heaven sake , the busiest season , and im without a tracker

Wouldn't recommend it for anyone, bad services , clients needs are taken for granted

Im definitely looking for another tracker