JD
Jackson D

1 reviews | Active since Sept 2019

12 Dec 2019, 07:08

Poor inexperienced service

Cartrack is the *****s misleading company they inexperienced consultants promoting the products in 2018 a young lady approach me with this R99 pm over on tracking my car 3days after they installed tracked i call them just to see if it works so i ask for a location on my car then they respond they can only give me an update of the last 24hours i query it and told them i was inform its a 24hour system then i ask to cancel i received a cancellation confirmation letter in 2018 now they have blacklisting demands for payments i phone send them proof that i dont have any business with them then a manager wil call me that they neva did this is so pathetic threatening me with blacklisting if i knew that the system they selling was that **** i would neva take the over bad so bad service

0
Replies (2)
Cartrack
Cartrack's reply12 Dec 2019, 09:36
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team 
JD
Jackson D's update12 Dec 2019, 11:04
Reviewer Update
Explain to me how do you send me a comfirmation letter stateing contract was cancelled in 2018 i got proof nothing states on the letter i had to pay cancellation fee and its almost 2years