poor for a tracking company

Zero stars here would suffice,one would pressume as a tracking services they would be on time,given the currentl state of crime in our country.Only time they were ontime was to install my tracker,i nearly lost my wife to the poor service and the level of incompetence of your consultants,i was afforded,the app was also so delayed,showing my wife is standing somewhere she left long ago.I really want to cancel my membership and i don't think i will pay for the remainder of my months.