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Themba S
1 reviews | Active since Nov 2024
04 Feb 2025, 16:04
Poor data capturing of cartrack
Me and my spouse are using tracker device and been paying for it with no fail but when we request proof that we are it's client they been telling us they can't find our details or details of the car but they are happy to collect the money.we have send countless emails to no success,what will happen now if our car gets ****** or hijacked?
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Replies (2)
Cartrack's replyOfficial
04 Feb 2025, 16:05Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply04 Feb 2025, 16:05
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
TS
Themba S's updateReviewer Update
04 Feb 2025, 22:09Ya but now iam left without car insurance cover because you can't provide us with proof that you have installed tracking device on our car and we are your clients even though monthly premiums are deducted every month
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Themba S's update04 Feb 2025, 22:09
Reviewer Update
Ya but now iam left without car insurance cover because you can't provide us with proof that you have installed tracking device on our car and we are your clients even though monthly premiums are deducted every month