AA
Abdullah A
1 reviews | Active since Jun 2018
27 Aug 2024, 10:28
Poor customer service. no statements received for 3 months.
I have had my tracker installed for almost 3 months now. I have not received any statement or invoice from them even though I have paid 3 times already. I contacted customer support earlier and I was told that it would emailed to email. I still haven’t received it. Today I sent a message asking where are my statements for the past 3 months. I received a response saying all my statements have been emailed to me. I check my email and find a certificate of installation and nothing else! I send a message saying that I haven’t received what I wanted and I was just ignored!
TERRIBLE EXPERIENCE!
Helpful (0)
Replies (1)0
Replies (1)Cartrack's replyOfficial
27 Aug 2024, 10:41Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply27 Aug 2024, 10:41
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
