Poor customer service!!

Spoke to Clementine from Car track to book my car in for Tracker device. was told I must wait 10 am to 4pm. I am a business person so I have appointments. Need a fixed time. I was then told I can book at 8am. And asked her to confirm appointment. Clementine confirmed appointment at 8am. No show Waited until 10.30.am. Poor service and frustrating !!! No respect for customers time.

At 9.30 still no technician Book appointments and no one arrives. Slack service form Cartrack.