Poor customer service ever.

There is no worst company that does not have customer service and does not know what customer experience is like Cartrack. A query was logged in February 2025 for a dispute that I had for a debit order that was debited on an incorrect debit date in December 2024. Till to date I have not received any kind of communication about my query, however the account department knows how to call, text, and email daily about the amount in arrears that was not even supposed to be in arrears in the first place had Cartrack attended to my dispute promptly. This is my second dispute about the same thing with Cartrack. I appeal to everyone that is thinking of joining Cartrack to rather shop around before committing yourself to the company that treats, they customers as if they are not paying for service. Cartrack is the worst tracking company in SA when it comes to customer service.