Poor Customer Service Complaint.

On 2026/01/25 my debit order did not go through with Cartrack due to insufficient funds in my account. They contacted me and I opted to make a payment to their FNB account No: *** using my banking App, I made an immediate payment on the 11/02/2026 and today is the 24/02/2026 and They keep on calling me everyday telling me that my account is in areas, I keep on telling them the same story but they all seem to be *********** since none of them brings a solution " Your payment has not yet reflected" HOW MANY YEARS" does it take for a payment to reflect to you CARTRACK? One of their consultants said I should send the proof of payment to their Whatsapp of which I did, the proof of payment was acknowledged and recieved on that WhatsApp number, yet everyday I still get the same calls. I have spent about R100 airtime trying to call Cartrack and have this resolved because they no longer reply on that WhatsApp number and everytime I call I am being taken from Pillar to Post, " let me ask the Accounts Department" you will hold until your Airtime is Depleted. Accounts Department told me to send an email to *** and ask them to allocate the money I have sent to them about 2 weeks back. I sent that email and they never rep****, never allocated my payment. I am so tired of Cartrack, seems like all these Companies are the same, VERY POOR CUSTOMER SERVICE. Wait until they want a sale, they call you everyday until they have closed the deal. Cartrack fix your MESS and I want it fixed today, I will not be paying double the installment tomorrow. I would rather cancel what I have with you NXA!!!