Poor Customer Service

Bad experience dealing with Cartrack, I bought a new car in April 2024 and the old one was sold and Cartrack was informed. I continued paying for the two cars for four months until I realised I am paying for the car no longer in use and I stopped paying. And till today every consultant I am talking I explain the issue but no one bothers to update on the system they only interested in collecting money. Shocking even the new car Cartrack don’t have its details for the last 6 months, it is still saying “temporary”. Shocking