PN
Phumzile N

1 reviews | Active since May 2022

18 Jan 2023, 12:18

Poor customer service

Cartrack is bad services. I have been with them since 2018 and my monthly payments have not been reviewed. I have called them from Monday wanting to change my device or upgrade to include medical and roadside assistance. I was promised to be called back however I have not received any call... Including these two services and my installments will be at a reduced cost... Poor customer service

0
Replies (1)
Cartrack
Cartrack's reply18 Jan 2023, 13:50
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team