E
Emmanuel
1 reviews | Active since Aug 2024
05 Aug 2025, 08:55
Poor customer service and wrong tracking unit
Car track is robbing clients with their poor customer service, I signed up for a backup unit, they canceled it without my and chose for me their most expensive package to keep me under dept, when I told them I want to cancel as that is not what I wanted they refuse and tell me the contract will continue to be active and pay even more unless I pay R2500 for cancelation fee.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
05 Aug 2025, 09:53Good day Emmanuel, Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Best regards,
Cartrack's reply05 Aug 2025, 09:53
Official
Good day Emmanuel, Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Best regards,
E
Emmanuel's updateReviewer Update
06 Aug 2025, 08:40It is their business to robbing people wanting to grow fast, with a poor data base and no internal communication system, their customer service will call you 5 times in a day for the same thing without it being resolved. Thumbs down
E
Emmanuel's update06 Aug 2025, 08:40
Reviewer Update
It is their business to robbing people wanting to grow fast, with a poor data base and no internal communication system, their customer service will call you 5 times in a day for the same thing without it being resolved. Thumbs down