HM
Helena M
1 reviews | Active since Jan 2026
26 Jan 2026, 20:37
Poor customer service
I paid R126 from their link month end of November but they keep telling me that they will allocate it but they are not allocating it. They took R185 from my account yesterday without my permission and they are still saying that I owe R126. Don't listen to them when they say that they will assist you, they are lying. Report them everywhere if you can, they are manipulative ****mers.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
26 Jan 2026, 20:50Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply26 Jan 2026, 20:50
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
HM
Helena M's updateReviewer Update
26 Jan 2026, 20:55It doesn't even take long for you to reply online but when someone tries to email or whatsapp you take days to respond. You only care about your online presence but not about customer service. I already know this issue by you and I have already escalated it.
HM
Helena M's update26 Jan 2026, 20:55
Reviewer Update
It doesn't even take long for you to reply online but when someone tries to email or whatsapp you take days to respond. You only care about your online presence but not about customer service. I already know this issue by you and I have already escalated it.