Poor Customer Experience with Cartrack

Poor Customer Experience with Cartrack

I recently had a very disappointing experience with Cartrack. On the 15th of December, I spoke with Wayne Mbombi and agreed to their services based on the assurance that the installation would be done on the 16th of December. However, on the 17th, I received a call informing me that the installation was only scheduled for the 30th of December.

Had I been informed about this extended lead time from the start, I would never have joined. It feels like I was misled into agreeing to their services under false pretenses. This kind of dishonesty and lack of transparency is unacceptable.

If the installation cannot be expedited to today, I would like to cancel my agreement as I cannot trust a company that resorts to such tactics to secure customers.