TM
Tshepiso M
1 reviews | Active since Apr 2023
04 Sept 2024, 10:34
Poor customer care
My Cartrack contract expired end of July. On Sunday night, I contacted them via their WhatsApp channel and the person from Cartrack was beyond rude and flatly refused to identify himself/herself. Immediately when I asked who I was chatting to, the person stopped responding. Not sure whether they were hacked or not... But their service was horrible.
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Cartrack's replyOfficial
04 Sept 2024, 10:50Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply04 Sept 2024, 10:50
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team