Poor Communication

Cartrack, are you guys ********* or what? I was told that the unit fitted on my car will allow me to track using my mobile App. I called in to query about this and i was told my unit is not responding at all! and yet i am paying every single month. If i had not called in will have cartrack picked up this issue???

Now i must pay R600 for my unit to be fixed? how do i know if cartrack is lying about this and that they just making a quick buck out of this.

Cant ****ing wait for my contract to end!!!