Poor client service Cartrack

I have been having an issue with the Cartrack app no longer showing my vehicle. Started months ago (October 2023) and I was told the app is going through upgrades so I must be patient.

I called them in December 2023 to be told that my tracking unit does not have that capability. I said I have been on Cartrack for years as long as I can remember (2018) and I’ve always have the feature to view my vehicle on the app.

The agent called his superior where the long story short was either I cancel the policy of only view my vehicle online. So I opted to cancel my policy with them as the service I received was appalling today (27 December 2023 at 10:16)