Poor claims service/experience

<p>My car was ****** in March 2016.To date Cartrack recovered the tracking unit and not the car.Myself and the previous owner is still waiting for Johny Smith to finalize the claim after I was told 60 days after receipt of claim documents on the 150k warranty. Outsurance,Telesure,Mutual and Federal and all other big insurers take between 15 to 27 days to finalise a ****** vehicle claim. Because I was the driver at the time of theft this investigator did not contact me not did he take the cctv footage not did he visit the place where the vehicle was ****** from.</p>