POOR ACCOUNTS DEPARTMENT

No matter promises from this platform. My account is up to date, however I still get sms from Cartrack saying my arrangement is in arrears. After 7 calls, that takes more than 10 minutes from my cell account, it still has not been sorted out. This is the message I get still after 3 months!!!! Every time I get told I am not in arrears. Dear Johannes Petrus Van Wyk,

Your payment arrangement of 290.06 was not received as per the payment arrangement date of 2024/12/13 00:00:00.

Reply YES for the amount to be debited today or alternatively make an immediate payment using the PAY NOW link below.

Failure to settle the arrears immediately, will result in the following services remaining suspended: 1. access to the Cartrack App 2. vehicle positioning through our control room 3. notifications regarding your vehicle

As a friendly reminder of the Terms and conditions that you agreed to: - Should your vehicle be ****** or hijacked, you may be charged a fee of up to R25 000 for us to send out a recovery team - Continued failure to pay off the arrears will lead to your account being handed over to our legal attorney

See you on the road, The Cartrack Team

IS THERE SOMEBODY IN CARTRACK ACCOUNTS DEPARTMENT THAT CAN FIX THIS? I HIGHLY DOUBT IT!!!!!!!!