TM
Thelma M

1 reviews | Active since Feb 2018

23 Dec 2024, 14:10

POLICY CANCELLED BUT TRACKER KEEP TAKING MY MONEY

I WOULD GIVE TRACKER 0 RATING IF THERE WAS ONE, I CANCELLED MY TRACKER BECAUSE I SOLD MY CAR MONTHS AGO BUT THEY KEEP DEBITING MY ACCOUNT, AFTER REVERSING DEBIT FOR A BOUT 4 MONTHS THEY STILL DEBIT AND WORSE PART THE AMOUNT INCREASE EVERY MONTH. ...DEAR TRACKER MAY, YOU PLEASE STOP DEBITING MY ACCOUNT, I DO NOT HAVE BUSINESS WITH YOU ANYMORE, PLEASE MOVE ON!!!!!! I AM VERY UNHAPPY WITH YOU.

0
Replies (3)
Cartrack
Cartrack's reply23 Dec 2024, 14:22
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
TM
Thelma M's update09 Jan 2025, 14:28
Reviewer Update
ALMOST 3 WEEKS AND IM STILL WAITING FOR FEEDBACK... WOW
TM
Thelma M's update10 Jan 2025, 08:07
Reviewer Update
Apologies to CarTrack , the above review is meant for Tracker not CarTrack

Thank you Mr Mahmed for your call and assistance, much appreciated