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Peacemaker M

1 reviews | Active since Jul 2011

27 Jan 2024, 21:27

Please protect me from CARTRACK!!!

I made cartrack aware that I had lost my job and I would be unable to continue with the service. They told me to pay a cancellation fee. Asked how I'd be able to pay if I am unemployed.

They proceeded to bill me till I owed them well over R1000

To say that cartrack is harassing me is an understatement. I get between 4 to 10 calls a day from them. I am not including whatsapp messages and emails in this number.

They said I should make a payment arrangement which did not make sense because I do not know when I'll be able to find employment.

They have called me from over 50 numbers except Sunday for months 😐😕

On Friday I received a call from a Sihle telling me he represents a certain law firm and my account had been handed over and wanted my reasons for non payment.

Told him each time I had spoken to his client's representatives I had made it clear why I was unable to pay. Made him aware I was unable to speak as I was on the road. He insisted on knowing when I'd be done driving.

He became threatening and rude. Today another person from a law firm called and I asked her to call after 2 minutes. She said someone else would call.

They never did.

Can I approach the ombudsman about this as I feel this harassment and threats won't come to an end anytime soon 🫤

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Replies (1)
Cartrack
Cartrack's reply29 Jan 2024, 09:34
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team