Please note that I do not owe Cartrack any outstanding amount

Please note that I do not owe Cartrack any outstanding amount. The vehicle was sold in June and a change of ownership request was requested and I was not assisted. After multiple calls, we were informed that Cartrack had installed a new tracking device on the same vehicle under a new account. Since the error is on your end, I was advised by one of the supervisors that I am not liable for any charges and that the account under my name would be closed and removed. Multiple escalations have been logged on your side, yet I am still receiving calls fand emails from the accounts department and nothing from the Escalations department. If you check under my name, you will see numerous notes have been made. Kindly remove my name and confirm in writing that the account is closed and no further collection will take place.