Please debit and update me

Item: Cartrack
Rating: 1
Author: X J

Hello Peter on 25 November I paid cartrack on my banking app with my name and surname as reference but still they said they never received my payment. On the 15 they suppose to debit but money is still on my account. My fear is when something happens the will not assist me with my vehicle. Yesterday I hold for 15 minutes till my airtime depleted. Regard X

Helpful (0)

Replies (2)

Cartrack's replyOfficial

19 Dec 2022, 09:42

Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,

Cartrack's reply19 Dec 2022, 09:42

Official

Best regards,

Cartrack's replyOfficial

19 Dec 2022, 11:18

Good day,
Please could you supply us with your account user name/account holder's ID number and vehicle registration in order for us to investigate and revert.

Kind regards
The Cartrack Team

Best regards,

Cartrack's reply19 Dec 2022, 11:18

Official

Good day,
Please could you supply us with your account user name/account holder's ID number and vehicle registration in order for us to investigate and revert.

Kind regards
The Cartrack Team

Best regards,