GJ
Gerard J

1 reviews | Active since Dec 2009

20 Aug 2026, 09:27

Persistent Unwanted Sales Calls

If you get one of their devices, know you will be called the whole time to install another.

I have said I am not interested no less than 5 times, but they keep calling. Yesterday it was for a dashcam, "not interested thank you", "but why? why do you not want it?" there is absolutely no reason I need to explain myself for not wanting your product

Today the same, same dashcam they want me to get, I tell her I was phoned yesterday and I already said I am not interested, same response, I need to explain myself to them

This is not good sales practice. Repeatedly contacting someone after they have clearly declined an offer is intrusive and disrespectful of their time. Trying to pressure someone into explaining or defending their decision only makes the experience worse.

A simple “No, thank you” should be enough. If a customer has declined, their decision should be respected rather than repeatedly challenged.

0
Replies (1)
Cartrack
Cartrack's reply20 Aug 2026, 09:56
Official
Good day , 

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team