Payments *******

I don’t know of this company is *********** or what. On the 25/09/2023 a debit oder( of R270.90) bounced because of insufficient funds in my account, alright then on the 27/09/2023 i made an online payment to settle that debit order which has bounced. Surprisingly on the 28/09/2023 another debit order of R270.90 (which was settled on the previous day through an online payment/purchase) went off on my account. Then again a few days later on the 02/10/2023 again they debited. So I resorted to calling their customer service in an attempt to inquire what was happening and if I could get the money reversed since I was made to pay for one month 3 times. Their consultant told that it is impossible for them to reverse the extra payments/debit order however it means that i wont pay for the next two months (October and November) since they’ve already taken the money. So just today I received an invoice, followed by a whatsapp text and calls saying that I’m owing and I should pay. Upon asking as to why should I be paying while one of your consultants told me something else when i was enquiring about the extra debit Orders’, then i was told that it was a mistake and error however I should pay. So im surprised because how on earth should I make payments for this month when I’ve already covered it? I mean what error/mistake could’ve happened that now i have to make extra payments?