Payment Harassment

The tracker was installed on my vehicle on the 8th March 2019 and I was involved in an accident on the 10th March 2019, it was a Sunday and I gave them a call informing them about the accident and I had describe the condition of the car (all the air-bags were out). On Monday the 11th of March, I phoned them back to cancel the tracker as the car the was now declared write off. I was informed that I have to pay the cancellation fee as this was a 24- months contract. I had asked them about the window period but I was advised that the moment I had agreed to their T&Cs telephonically, that's when the contract started.

They have now handed my account to their attorneys saying I have to pay R4500 for service that I have never used.

This is not fair at all and currently I do not have money