ZR
Zack R
1 reviews | Active since Oct 2010
02 Jun 2026, 13:59
Paying more after expiry of contract
My contract with them was for 2 years. I am way past the expiry date and was expecting that there would be a decrease in my monthly payments. The opposite took place and I am infact paying more.
I feel ****** and honestly think that for the amount I am paying a Dashcam should be added and failed to have that will leave me with no option but to go elsewhere.
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Replies (2)
Cartrack's replyOfficial
02 Jun 2026, 15:22 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Jun 2026, 15:22
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
ZR
Zack R's updateReviewer Update
05 Jun 2026, 08:59I still haven't been contacted. Called them yesterday and someone said they will send an email to the department that deals with Social Media questions and I am still waiting. The company is proving to me that my matter is not taken seriously
ZR
Zack R's update05 Jun 2026, 08:59
Reviewer Update
I still haven't been contacted. Called them yesterday and someone said they will send an email to the department that deals with Social Media questions and I am still waiting. The company is proving to me that my matter is not taken seriously