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Aidan
1 reviews | Active since Feb 2022
08 May 2024, 11:03
Paying for something I dont have !!! Nothing but empty promises!
Word service, bought a new car and traded in my old. The tracker was meant to be moved over, over a month ago. I paid the fees to haveit moved and gues what, my old car is still at the dealer with the tracker avout to be sold. Im still paying full premium and the fees to move the tracker yet Im sitting without a tracker, empty promises and no insurance cover if anything ahppens to my car due to the tracker not being installed in my new car. All I get is empty promises and no action
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Replies (2)
Cartrack's replyOfficial
08 May 2024, 11:17 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply08 May 2024, 11:17
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Aidan's updateReviewer Update
08 May 2024, 11:30Apology not accepted, I called in asked to speak to a manager and the phone was not answered, appologies and promises are not well regarded onl action and at this point there is none. PS you whatsapp line also serves no purpose logged a query 10:47 it is now 11:30 and no response. How do I cancel?
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Aidan's update08 May 2024, 11:30
Reviewer Update
Apology not accepted, I called in asked to speak to a manager and the phone was not answered, appologies and promises are not well regarded onl action and at this point there is none. PS you whatsapp line also serves no purpose logged a query 10:47 it is now 11:30 and no response. How do I cancel?